1. How do I sign up?
Signing up for an Oxigen Wallet is free and extremely easy. You can opt to sign up through any of the following methods:
- Visit www.oxigenwallet.com and sign up
- Download free Oxigen Wallet mobile app for Android/Windows/iOS phone from Google Play store/Windows store/iOS store and sign up
- Simply send an sms in the given syntax: Oxigen*Agree*DateofBirth(DDMMYY)*Full Name to 9971888888 E.g. Oxigen*Agree*120589*Amit Kumar
2. Can I sign up through mobile phone application?
Yes, we have mobile application on the Android, Windows and iOS platform that you can use for signing up. You can download the app from Google Play Store /Windows store/iOS store
3. What information do I require to sign up?
We have made it extremely easy for you to sign up; all we need is some very basic information from you like your name, phone number, e-mail and date of birth. Your date of birth will allow us to verify if you fulfill our criteria for age requirement (minimum 10 years) for opening an Oxigen Wallet.
4. Where is my mobile verification code?
Your mobile verification code will be sent to your mobile phone number that you have provided to us during sign up.
5. Can I get a new mobile verification code?
If you do not receive your verification code within 10 minutes, click on the resend verification tab on the sign up page or call Oxigen Wallet customer service at 0124-6688-333 in order to get your new mobile verification code
6. I signed up for an Oxigen Wallet through SMS. But when I try to login to www.oxigenwallet.com it is asking for my email.
Yes, that is right. We do ask for your email upon a web login. This is to build in a second level of authentication for accessing your Oxigen Wallet. This ensures that your transactions are valid and secure. In addition, when you share your email id with us, we are able to send you transaction alerts and update you with important information about your Wallet and new offers. To confirm your email , we send you a link. If it has not arrived, check your spam or junk mail folder.
7. Do I need to sign up to download the Oxigen Wallet Android Application?
No, you do not need to sign up to download the Oxigen Wallet Android /Windows/iOS application. You can directly download the Oxigen Wallet app by visiting Google Playstore / Windows Store / iOS store and then use it to sign up for an Oxigen Wallet.
8. How old do I have to be to sign up?
You must be at least 10 years of age (on your last birthday) to have your own Oxigen Wallet.
9. Can I sign up for an Oxigen Wallet with an email address that is already registered with another Oxigen Wallet?
No it is not possible to have two Oxigen Wallet associated with one email address. An email address can be associated with only one Oxigen Wallet.
10. How do I opt out from receiving marketing emails or messages from Oxigen Wallet?
You can choose to block promotional emails to your Oxigen Wallet by calling us on our Toll free customer care number 0124-6688-333 or write to us at care@oxigenwallet.com. You can also click on the unsubscribe link at the bottom of the promotional emails. However, you cannot opt out from receiving transactional emails or messages from Oxigen Wallet.