What is Oxigen Wallet?
Oxigen Wallet is powered by Oxigen Services India Pvt Ltd, an ISO 9001:2008 certified company and India’s largest payment solutions provider. Oxigen Wallet is India’s first non -bank mobile wallet approved by RBI and licensed with NPCI( National Payments Corporation of India) for instant money transfer service. It’s a prepaid digital wallet that allows you to store money into your wallet account which you can use for any of the following services:
- Send money instantly to family & friends
- Recharge prepaid mobile, dth ,data card
- Pay mobile, landline ,data card, electricity bills
- Book movie tickets on bookmyshow.com
- Shop online at over thousand websites through the shop and earn program
What can I do with Oxigen Wallet?
With Oxigen Wallet it is possible to send and receive money from friends and family, do mobile and dth recharges, make broad band and utility bill payments, purchase movie tickets on Bookmyshow in an instant & enjoy your shopping experience through one single website. There is no need to enter any card or bank account details to complete the transaction. Besides, with Oxigen Wallet, it is possible to make transactions anytime, anywhere 24x7 using SMS, web or mobile application. The Oxigen Wallet is also usable on more than 2000 partner websites which are increasing by the day.
What is social login? Are my social credentials saved?
When you log in to your Oxigen Wallet, you can do so using your Facebook or Google+ credentials. No, your credentials are not saved, so you need not worry that your social account might be hacked in
What are the benefits of Oxigen Wallet?
Oxigen Wallet is a smart new way to pay. Here’s why
- Safety- Your safety is our mantra. Your Oxigen Wallet is secure with a secret 6 digit password. On every money transfer through www.oxigenwallet.com you will receive a One Time Password (OTP) on your registered mobile number to authorize the transaction.
- Instant- Oxigen Wallet Money transfer is instant. Its available 24X7 to you at your convenience. Using Oxigen Wallet various payments can be made from anywhere, at anytime to anyone in less than 5 seconds.
- Reliable- Oxigen Wallet is powered by Oxigen India services Pvt Ltd. Established in 2004, Oxigen is an ISO 9001:2008 certified Company. Oxigen Wallet is India’s first non-bank Wallet to be approved by RBI. We have tied up with NPCI, allowing instant money transfers from any bank to Oxigen Wallet and vice versa, 24X7.
- Flexible- We do not require you to maintain a minimum balance in your Oxigen Wallet. Load money as you want, use money as you want. After all it’s yours! We just help you to manage it better and pay a little smarter.
- Limiting fraud- Yes your Oxigen Wallet account is absolutely secure. The Oxigen Wallet website is secured using 128 bit SSL encryption. There are multiple layers of security implemented to protect the Oxigen Wallet account from any unauthorized access. The best of line network security are implemented to ensure only authorized requests from authorized users enter the network. Any unauthorized request is rejected at the outermost security layer itself and there is no possibility that an account may be hacked.
- Simple- Transferring money is as simple as sending a sms. For full list of sms keywords, please refer to SMS keyword section in FAQ
- Smart: Oxigen Wallet money gives you exclusive value on Oxigen Wallet payments. Not only that, there are also a lot of other offers with our merchant partners. Visit the ‘Shop & Earn’ section on the website for details.
How safe & secure is Oxigen Wallet?
Oxigen Wallet is secured using highest level of encryption. There are multiple layers of security implemented to protect the Oxigen Wallet from any unauthorized access. The best of line network security are implemented to ensure only requests from authorized users enter the network. Any unauthorized request is rejected at the outermost security layer itself and there is no possibility that an Wallet may be hacked.
Moreover, whenever you try to send money to a person through www.oxigenwallet.com ; an OTP (one Time Password) is sent to your registered mobile number as an extra level of security.
How do I sign up for an Oxigen Wallet?
Signing up for an Oxigen Wallet is free and extremely easy. You can opt to sign up in any of the following methods:
- Visit www.oxigenwallet.com and sign up
- Download free Oxigen Wallet mobile app for Android/Windows/iOS phone from Google Play store/Windows store/iOS store and sign up
- Simply send an SMS in the given syntax: Oxigen*Agree*DateofBirth(DDMMYY)*Full Name to 9870888888 or 9971888888 E.g. Oxigen*Agree*120589*Amit Kumar
What are the charges applicable for using Oxigen Wallet?
For full details on charges, please refer to Limits & Charges section in FAQ
If my transaction done through Oxigen Wallet is not successful, is my money refunded?
Of course your money is refunded when your transaction fails while paying through Oxigen Wallet. The money automatically gets refunded to your Oxigen Wallet within a week.For full details on refunds , please refer to the Refund section in FAQ
How can I contact Oxigen Wallet?
For any query, suggestion or help do reach out to us on care@oxigenwallet.com or simply give us a call at our Customer Care number 0124-6688333 at anytime between 6am to 10pm, Monday - Saturday (excluding Sunday and Government holidays)
Why should I open a Wallet when I can use my debit card or credit card?
Oxigen Wallet is safe and lets you do faster check out. Every time you transact through Oxigen Wallet you need not furnish sensitive details of your credit and debit card. All you need to do is save your bank details on your My Profile page, load your Wallet through your preferred mode and make easy payments as you recharge, pay bills, transfer money or shop online.
Can I transfer funds to a phone number outside the country?
No, you can transfer funds only to phone numbers registered within India.
How do I load my wallet?
On registering with Oxigen Wallet you can load your Wallet in any of the following ways:
- Credit card
- Debit card
- IMPS
- The Mobile Store/Planet M/Muthoot Finance
- Oxigen Retailers
Do I need to carry any card for authenticating my Oxigen Wallet?
No, you do not need to carry any card or any other authenticating medium for using your Oxigen Wallet. All you need to do is remember the password associated with your Oxigen Wallet phone number and do your transactions anywhere and everywhere!
I forgot my Oxigen Wallet password. Now what?
You do not need to worry if you forgot your password. You can do either of the following:
- Send the following SMS: RESET to 9870888888 or 9971888888
- Reset your password online-
- Click on forgot password tab
- Enter your registered mobile number to receive a verification code via SMS
- Choose a new password and enter the verification code